/ SHIPPING POLICY
At [Your Store Name], every dessert is freshly baked with care and attention to detail. We aim to ensure your order arrives on time, in perfect condition, and as fresh as when it left our kitchen. Please review our shipping policy below.
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All desserts are baked fresh after your order is confirmed.
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Standard processing time is 12–24 hours before dispatch.
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For custom or bulk orders, please allow 1–2 business days for preparation.
/ PICK UP SERVICE
/ SHIPPING POLICY
At Cakezy, every dessert is freshly baked with care and attention to detail. We aim to ensure your order arrives on time, in perfect condition, and as fresh as when it left our kitchen. Please review our shipping policy below.
Processing Time
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All desserts are baked fresh after your order is confirmed.
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Standard processing time is 12–24 hours before dispatch.
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For custom or bulk orders, please allow 1–2 business days for preparation.
Delivery Timings
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Deliveries are made daily between [10am -10pm].
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Same-day delivery is available for selected items and local areas.
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Orders placed after [ 10:00 PM] will be processed the next day.
Delivery Areas
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We currently deliver within [ Sahiwal / Lahore].
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Delivery outside our local area may not be available at this time, but we’re working to expand soon.
Delivery Charges
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A small delivery fee applies depending on your location.
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Enjoy free delivery on orders above [ Rs. 3000].
Handling and Freshness
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All products are packaged carefully to maintain freshness and presentation.
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We recommend ensuring someone is available to personally receive your order to prevent any damage or delay.
Delays and Weather Conditions
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Delivery times may vary during peak hours, holidays, or due to weather conditions.
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In the event of an unexpected delay, our team will notify you promptly.
Need Assistance?
If you have questions regarding your delivery or require urgent support, please contact us at [03456723456 / 03456723456 ].
Our customer service team will be happy to assist you.
/ PICK UP SERVICE
At Cakezy, we offer a convenient pick-up option for customers who prefer to collect their desserts directly from our store. This service ensures your order is freshly prepared and ready when you arrive.
How It Works
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Place your order online or through WhatsApp/phone.
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Select the “Pick Up” option at checkout.
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Choose your preferred pick-up date and time.
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You’ll receive a confirmation message once your order is ready for collection.
Pick Up Location
All orders can be collected from our store at [Your Complete Store Address, e.g., Main Market Road, Sahiwal].
Please arrive within your selected time slot to ensure freshness and quick service.
Pick Up Timings
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Pick-ups are available daily between [Your Timings, e.g., 10:00 AM – 8:00 PM].
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For same-day pick-up, please place your order at least 4–6 hours in advance.
Order Confirmation
We’ll notify you by call or message when your order is ready for pick-up.
Please bring your order number or confirmation message when collecting your desserts.
Important Notes
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As our products are made fresh, please pick up your order at the scheduled time to maintain quality.
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Unclaimed orders after [24 hours] may not be eligible for replacement or refund.
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For large or custom orders, advance booking is recommended.
Need Help?
If you have questions about your pick-up order or need to reschedule, please contact us at [your phone number / WhatsApp / email].
We’ll be happy to assist you.