Question 1

Are your desserts made fresh?

Accepted Answer

Yes! Every item is baked fresh to order to ensure perfect taste, texture, and quality.

Question 2

Do you take custom cake or dessert orders?

Accepted Answer

Absolutely, You can share your design, theme, or flavour preferences, and we’ll create a dessert made just for you!

Question 3

How far in advance should I place my order?

Accepted Answer

We recommend placing your order at least 24–48 hours in advance, especially for custom cakes or bulk desserts.

Question 4

Do you offer same-day delivery?

Accepted Answer

Yes, same-day delivery is available for selected items and locations (subject to availability). Please contact us to confirm.

Question 5

What payment methods do you accept?

Accepted Answer

We accept Cash on Delivery (COD).

Question 6

Do you deliver outside the city?

Accepted Answer

Currently, we deliver within the local area, but we’re working to expand our delivery network soon!

Question 7

What if my order arrives damaged or incorrect?

Accepted Answer

Please contact us within 24 hours of delivery with a picture of the product, and we’ll gladly offer a replacement or store credit.

Question 8

Can I cancel or change my order after placing it?

Accepted Answer

You can make changes or cancel your order within 2 hours of placing it. Once preparation begins, cancellations may not be possible.

Question 9

How do I contact you for custom or urgent orders?

Accepted Answer

You can reach us directly through WhatsApp, Instagram, or our contact page for quick assistance.

Frequently asked questions